Privacy Policy

Privacy Policy

Last Updated: July 19, 2026

At LifeGen Peptides (“LifeGen,” “we,” “us,” or “our”), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.lifegenpeptides.com], make a purchase, or otherwise interact with our services (collectively, the “Site”).

By accessing or using the Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use the Site.

Information You Provide:

•  Personal identifiers such as your name, email address, phone number, billing address, and shipping address when you create an account, place an order, or contact us.

•  Payment information (processed securely by third-party providers; we do not store full credit card details).

•  Any communications you send to us, such as customer support inquiries or feedback.

Information Automatically Collected:

•  Device and usage information, including IP address, browser type, operating system, device identifiers, and pages visited.

•  Cookies and similar tracking technologies (see Section 5 below).

We do not knowingly collect sensitive health or medical data. Our products are sold strictly for research purposes only and are not intended for human consumption.

2. How We Use Your Information

We use the information we collect to:

•  Process and fulfill your orders, including shipping and handling returns or refunds where applicable.

•  Communicate with you about your orders, account, and customer service requests.

•  Improve our website, products, and services through analytics and user feedback.

•  Send you marketing communications (such as newsletters or promotional offers) if you have opted in. You may unsubscribe at any time.

•  Detect, prevent, and address fraud, security issues, or technical problems.

•  Comply with legal obligations and enforce our Terms of Service.

3. Sharing of Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

•  With service providers who perform services on our behalf, such as payment processors (e.g., Stripe or similar), shipping carriers, hosting providers, and analytics services. These providers are contractually obligated to protect your information.

•  To comply with legal requirements, court orders, or government requests.

•  In connection with a business transfer, such as a merger or acquisition.

•  With your consent or at your direction.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no security system is impenetrable, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

5. Cookies and Tracking Technologies

We use essential cookies to enable core website functionality such as shopping cart operation and account login. We may also use analytics cookies to understand traffic patterns and improve user experience.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect your ability to use parts of the Site.

6. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, such as the right to access, correct, or delete your data. California residents have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what personal information we have collected and to request deletion or opt-out of the sale of personal information (we do not sell data).

To exercise your rights, please contact us using the information below. We will respond within a reasonable timeframe as required by law.

7. Children’s Privacy

Our Site is not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately so we can delete it.

8. International Users

The Site is hosted in the United States and intended primarily for users in the U.S. If you access the Site from outside the U.S., you acknowledge that your information may be transferred to and processed in the United States, which may have different data protection laws than your jurisdiction.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email:support@lifegenpeptides.com

Address: LifeGen Peptides, Chicago, Illinois, United States